Patient Information

Office Visits

During the course of orthodontic treatment, it is imperative that you do not miss a scheduled appointment. Orthodontic forces must be monitored on a regular basis to insure the highest quality of orthodontic care that we can provide. We do, however, realize that some circumstances cannot be avoided, and you will occasionally need to reschedule.

In the event that you miss your regularly scheduled visit, please notify our office within 24 hours of your scheduled appointment. This will allow us to offer your appointment time to other patients. Because our most popular appointments are booked 8 weeks in advance, you may be asked to reschedule during school/work hours. For this reason, we encourage you to make every effort to keep your scheduled visit.


Financial Information

The cost of your orthodontic treatment will vary depending on your individual needs and treatment plan. Our staff will discuss with you the cost of your treatment and each available payment plan option, so that you can make the best choice for you and your smile. We will work with you to create a payment plan that fits your budget, and you will know what to expect before beginning treatment.

Affordable Payment Plans
Your smile is yours forever, and we want to make it as easy as possible for you to receive the best orthodontic care whenever you need it.

** Our practice accepts most major credit cards and insurance plans. **

If you have insurance that will be covering any portion of your orthodontic treatment, our office staff is always available to help you with insurance claims and paperwork.

Please let us know if you have any questions about your insurance coverage or ideas about how we can make your entire orthodontic experience a pleasant one.

Convenient Online Services
With the simple click of a mouse, our secure online service allows you to:

  • View your appointment and account information any time
  • Sign up for email or text appointment reminders
  • Check your payment history and see current charges
  • Print out flex spending reimbursement and tax receipts

If you do not have a patient login, please let us know at your next appointment, and we will gladly help you set up your own personal account.


Our Office


Castro Valley

20600 Lake Chabot Road Suite 205,
Castro Valley, CA 94546
(510) 538-2566
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Contact Us

We encourage you to contact us with any questions or comments you may have. Please call our office or use the quick contact form below.